Why Is My Blink Doorbell Not Ringing | Chime Not Working - Smarthome Hut

Why Is My Blink Doorbell Not Ringing | Chime Not Working

Why Is My Blink Doorbell Not Ringing
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Doorbells are essential to any home, providing an easy way for guests to alert you of their arrival. However, like any piece of technology, the Blink Doorbell has its challenges. One common problem that users face is the Blink Doorbell not ringing.

Key Takeaways:

When you are unable to get a notification when someone rings your Blink doorbell, Follow the points below.

  • Update Blink app Software
  • Turn off Alexa’s “Do not Disturb mode”
  • Provide Proper Power
  • Check Mounting Bracket
  • Activate app notifications on Mobile
  • Ensure a proper Wi-Fi Connection
  • Check Doorbell Temprature
  • Check mechanical chime voltage
  • Reset Blink Doorbell

First, you need to understand how the Blink doorbell can alert you when someone rings it. Because your issue is directly related to those sources.

  • Mobile App Notification: The Blink doorbell sends a notification to your mobile device when someone rings the doorbell.
  • Chime Unit: It can be plugged into a standard power outlet and emit an audible sound when the doorbell is pressed.
  • Alexa Integration: You can set it up to receive an audio announcement when the doorbell is pressed.
  • Motion Alerts: Blink doorbells can also detect motion and send alerts to your mobile device.

How To Fix Blink doorbell Not Ringing

Outdated Firmware

Outdated firmware causes hurdles in getting alerts on Blink app on your mobile. When your software is obsolete, Blink faces issues in sending doorbell alerts to your mobile.

I recommend you first update your Blink software before jumping on other troubleshooting methods.

Update Your Blink Software

  • Open Blink app and sign in to your Blink account.
  • Navigate to Settings
  • Now, Select General > Software Update.
  • Select Automatic Updates.

Disable “Do Not Disturb Mode”

Do not disturb mode” is a feature present in Alexa-enabled devices such as Echo Dot, Echo Show, etc. This feature disallows any call, alert, or routine which may cause your Doorbell not to send alerts. We recommend you first disable this feature.

How to turn off Alexa’s “Do not Disturb mode”?

  • Open the Alexa app.
  • Now, Open Devices.
  • Select Echo & Alexa and Select your device.
  • Select Do Not Disturb > Turn off Do Not Disturb.

Check the Power Source

You must check if there is power going to the door chime. To do this, take the two wires connected to the door chime and briefly cross them. If you hear a sound, it means that power is reaching the door chime. If there is no sound, then the breaker may be off or the transformer may be blown.

Check the Power Source

Must check these points which ensure proper power to your Blink doorbell.

Check the wiring

Ensure that the wiring is correctly installed and there are no loose connections.

Check the transformer

Check the voltage output of the transformer using a multimeter. It should be between 16-24 VAC. If it’s not, then the transformer may need to be replaced.

Check the battery level

If your Blink Doorbell has a battery backup, check the battery level in the Blink app. If the battery level is low, then recharge it or replace the batteries. Usually, Blink batteries sustain up to 20 years after that they may need to be changed.

Blink Home Bundle

Check the Mounting Bracket

With the two wires attached to the bracket, briefly cross the contacts on the front of the bracket. If the door chime chimes, then you’re good to move on to step three.

Check the Mounting Bracket

Turn On Notifications on the app

If you receive all ringing alerts on your mobile, you must ensure that there are no block notification settings on your mobile. Because we have seen multiple users reporting this issue but they have turned off notifications in settings.

Activate the doorbell notification:

  • Open Blink app and log in to your account.
  • Tap on the gear icon in the app > Notification.
  • Now, determine for which Events you want to get notifications.
  • Just swipe the option from the right side.
  • Make sure that Do Not Disturb is turned off on your mobile.

Check the Blink App Settings

Open up the Blink app and go to the Blink Video Doorbell that you just added. Click on the upper right-hand corner to edit the settings, and scroll down to Door Chime.

Check the Blink App Settings

If it says “Door Chime Disabled,” click on it, and the app will give you instructions on how to install the doorbell.

Door Chime Disabled

Once you’ve completed the steps, you can select the kind of chime you have and test the sound. After you’ve finished, you’ll see that a mechanical door chime has been added to the edit screen of the Blink Video Doorbell.

select the kind of chime

Check the Wi-Fi Connection

The Blink Doorbell relies on a stable Wi-Fi connection to function correctly. If your Wi-Fi connection is weak or unstable, then your Blink Doorbell may not ring. Here’s what you need to do:

1. Check the signal strength

Check the signal strength of your Wi-Fi network using your smartphone or computer. If the signal strength is weak, then move your router closer to the doorbell.

2. Check the Wi-Fi settings

Ensure that the Wi-Fi network that the Blink Doorbell is connected to is the same as the one on your smartphone. You can check this in the Blink app.

3. Restart the Router

Sometimes, simply restarting the router can fix Wi-Fi connectivity issues.

Doorbell Temperature

Blink has specified a temperature range for their doorbells which is from -20 ° C to 45 ° C. Any temperature out of this range may cause issues in the performance of the Blink doorbell. You can also enable Temperature notification to get notified when the temperature exceeds this range.

How to set Temperature Notification in Blink App

  • Open the Blink app.
  • Tap on the “Menu” icon in the top left corner of the screen.
  • Under the Monitoring section, Tap where you see “Temperature”.
  • Now, turn on “Enable Temperature Alert.”
  • Specify your desired temperature thresholds.

Check the Motion Detection Settings

The Blink Doorbell has motion detection capabilities, which can sometimes interfere with the ringing of the doorbell. Here’s what you need to do:

1. Check the motion detection sensitivity

If the motion detection sensitivity is too high, then the Blink Doorbell may be detecting motion and not ringing. Lower the sensitivity in the Blink app to fix the issue.

2. Adjust the motion detection zone

If the motion detection zone is set too wide, then the Blink Doorbell may be detecting motion outside of the doorbell’s range. Adjust the zone in the Blink app to fix the issue.

Check mechanical chime voltage

You must check that your doorbell is getting the right voltage which is necessary for the Blink to work properly.

Blink doorbell is compatible with the power having specs of 16 – 24 Volts AC, at 50 – 60 Hz.

Reset the Blink Doorbell

If none of the above steps have worked, then you may need to reset your Blink Doorbell. Here’s how to do it:

  • Remove Blink doorbell from the faceplate.
  • Press and hold the reset button on the back of the doorbell for 20 seconds.
  • It will show a Red light.
  • Release the button and wait for the doorbell to restart.

Blink Home Bundle

Contact Support

If you have tried all methods mentioned above and you are unable to resolve your issue with your Blink doorbell, you need to contact Blink support.

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Frequently Asked Questions

How can I check if my Blink doorbell is connected to Wi-Fi?

You can check the Wi-Fi connection of your Blink doorbell in the Blink app. Simply open the app, select your device, and check the signal strength in the Device Health section.

What should I do if the batteries are low or dead?

If the batteries in your Blink doorbell are low or dead, you need to replace them. The Blink doorbell uses two AA lithium batteries, and you can find them at most hardware or electronics stores.

Can a poor Wi-Fi signal affect the performance of my Blink doorbell?

Yes, a poor Wi-Fi signal can affect the performance of your Blink doorbell. If the signal is weak or unstable, the doorbell may not ring, or may have trouble connecting to your smartphone.

What should I do if I suspect a software glitch?

If you suspect a software glitch, you can try resetting your Blink doorbell. To do this, press and hold the button on the back of the device for 20 seconds until the light on the front of the device flashes blue. You can also try uninstalling and reinstalling the Blink app on your smartphone.

What should I do if I think my Blink doorbell is defective?

A: If you think your Blink doorbell is defective, you should contact the manufacturer for assistance. You may be able to get a replacement or repair under warranty.

About Author


Mahnoor has graduated from <strong>AI Security Specific</strong> Program at PIASS. She has a special interest in technology especially Automated gadgets and Automated Robots. She has also studied programming and Windows security. She is now serving as Professor at PIASS teaching a major in AI. She has got herself into content gathering and now at <a href="https://smarthomehut.com/" target="_blank" rel="noopener">smarthomehut</a>, she often writes about Alexa programming skills and how different automated related devices and how tackle their various issues. You can find her @ <ol> <li><a href="https://www.facebook.com/mahnoor.munir.144" target="_blank" rel="noopener">Facebook</a></li> <li><a href="https://soundcloud.com/mahnoor-munir-600270830" target="_blank" rel="noopener">Soundcloud</a></li> </ol> More Info <a href="https://smarthomehut.com/about/" target="_blank" rel="noopener">About Smarthomehut</a>

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