Roomba not connecting to WiFi? | Fix it Quickly

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Roomba vacuums are very efficient in their cleaning work and they are designed to clean each nook and corner of the room.

Usually, vacuum cleaners robots also known as Roomba remain in the main living room and that is the most important place in the home where we sleep, eat, and spend much of our time.

Roomba can be connected with the iRobot app and you can also connect it with Alexa and automate work easily. But, sometimes, Roomba is unable to connect with your home network which stops it to clean your home because Roomba has dropped the connection with the iRobot app due to an error in the Wi-Fi connection.

13 Steps to Fix Roomba not connecting to Wi-Fi

1. The network name and password are incorrect

If there are multiple wi-fi extenders, make sure that you have accurately entered the name of the wi-fi network and password. This step is included in the first setup of your device in Eufy’s Home app where you have to put the credentials of your network.

In case of a network extender in your Wi-Fi setup, ensure that the extender’s network name (SSID) and password are also the same as your primary network.

2. Compatibility Issues (Your Phone is not connected to 2.4GHz)

Roomba devices only work on 2.4GHz and they cannot connect to 5GHz frequency which people think will help in faster downloading but it has a short-range disadvantage.

This step is included in the very first set of your device with the Eufy’s Home app. Make sure that you set the default of your network to 2.4GHz.

Most Roomba models before the 600 series are compatible with the 2.4 GHz. So, If you’re trying to connect your Roomba with the 5Ghz network, you won’t be able to do it.

So, you have to change your Wi-Fi network and convert it according to the network compatibility of your Roomba device.

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3. Errors in Roomba due to Wi-Fi Error

Initial Wi-Fi setup Fails
The Wi-Fi connection disconnects and after a while it reconnects

a) Initial Wi-Fi setup Fails

If you are facing this initial setup problem, you need to separate your Master Wi-Fi router logins. One login will be a guest one.

But, your iRobot app and Roomba must be connected to the same Master Wi-Fi login. Guest login doesn’t really detect the devices, so you should connect both devices with the same login.

b) Wi-Fi connection disconnects and after a while it reconnects

Sometimes, the Roomba device works properly but suddenly it disconnects from the Wi-FI and refuses to reconnect with the Wi-Fi network. This usually recommends you check your Wi-Fi network and then asks you to restore your settings to Factory settings.

But, I would suggest you leave your Roomba for a while and come back after 10 minutes and it will be reset.

4. Too many devices are connected to same WiFi network

Eufy Robot vacuums need a strong internet connection which is required to operate different functionalities. If there are too many devices on your router, its bandwidth is distributed among all devices or there may be some high bandwidth consumption like 4K Videos or Live streaming which may lower the signal strength and ultimately it causes unstable or poor Internet connection for your RoboVac.

Make sure that there are not too many devices being attached at the same time or you may increase your bandwidth to streamline the process.

Recommended Article: Roomba Error 1 | Fixed Move Roomba to a New Location

5. The network name and password are incorrect

In case of a network extender in your Wi-Fi setup, ensure that the extender’s network name (SSID) and password are also the same as your primary network.

6. Check your Internet Router

Make sure that you have an active internet connection. Internet may be improper or disconnected due to many reasons.
You may not have an active Internet subscription and it has been outdated which you can renew and then try connecting your device with the router.
Your router needs to be reset.
Sometimes, there are unknown reasons causing connection problems which are corrected by just restarting or resetting your router.

7. Check your Roomba Firmware

There are many issues that arise only due to outdated firmware. Make sure that you update your Roomba’s RoboVac timely as the update is released by the company. Because wi-fi not connecting may be due to outdated firmware. Please follow the steps mentioned below in order to update the firmware.

How to Fix Roomba Charging Error 2

First of all, make sure that RoboVac is on charging and that there is an active internet connection.

Open the iRobot Home app and go to your relative RoboVac model.
Click on the 3 dots appearing on the upper side of the screen.
You will see “Firmware Update.”
Click on it.

8. Use a Genuine Battery

A genuine battery runs for a long time and gives a premium performance to the device. If you are using a fake or non-trusted battery,

It may impair its working performance and wi-fi connection issue which may stop the sensors realize whether there is any error forcing the device to say, ‘Wi-Fi connection disconnects.’

Don’t ever buy any cheap products/accessories to use with your original and expensive branded products. They will always harm your device and you cannot get smooth performance consistently for a long time.

Always use genuine parts, batteries, and other accessories recommended by Roomba. Because local or fake batteries may work for you for a while but the Roomba will soon stop detecting non-original batteries and it will not work.

9. Clean Roomba Apartment Completely

If you have not opened your Roomba device for a long time, you just need to clean the whole device completely. Basically, dust and dirt particles stick in there for a long time and they impair and block its working which doesn’t allow the functions of Roomba to be fully performed and network issue arises due to similar reasons.

Take a vacuum cleaner and go through all the surface area below the back cover thoroughly. You should clean the sensors and flip sensors in your Roomba properly to wipe out the dust all around.

Make sure that you place the wheel back after fixing it in the first step when you are done cleaning Roomba.

10. Get Roomba Home Base Close To Wi-Fi Router

Your Roomba is not connecting to Wi-Fi due to improper internet connection due to the large distance which has prevented the connection signals arrive at your Roomba device.

Bring your Roomba device close to your Wi-Fi router which will allow the connection to not break and will also improve the signal strength.

11. Reboot Your Roomba

Most electronic devices work properly when they are restarted after any issue with them. Because, sometimes, there may be a software malfunction that is stopping the device to work properly.

a) For S and I series models

First of all, press Clean and hold it for about 20 seconds until the white LED starts spinning wait for a few seconds.
Now, let the Roomba turn on and check if it is working properly.

b) For the 700, 800, and 900 series

First of all, press Clean and hold it for about 20 seconds until you hear a beep.
Now, let the Roomba turn on and your device will be rebooted.

12. Force close iRobot Home app

Sometimes, the iRobot app may not be working. You can just close the app and reopen it to make the app work properly.

For Android Devices:

Swipe up from the bottom, hold, then let go.
Swipe up on the iRobot HOME app.

For iOS Devices:

From the Home Screen, swipe up from the bottom of the screen, and pause in the middle of the screen.

Swipe right or left to find the iRobot HOME app.
Swipe up on the app’s preview to close the app.

Now, you can reopen the app and I am sure that your issue will be resolved.

13. Contact Support

If you have tried all the approaches mentioned above and you are unable to find the solution, this indicates that the problem is in your device by the factory. You must contact the Official Roomba Support.

They will surely guide you to the best and resolve your problem. Hopefully, You will get a new battery.

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How to Reset a Roomba Battery

If you are unable to get the solution from all the above-mentioned methods, you must try resetting your Roomba which will surely help you.

First of all, hold on to Spot and Doc for almost 10 seconds until it gets off.
Now, turn it back on without the cover.
So, you will experience a bigger light without the cover.

(I have done this reset for my model 560 series but it is almost the same for other models as well.)

You should leave the button when you hear a special beep.
Now, your reset will be completed.
Make sure that you keep the Roomba on the charging base for a little longer time.

How to Fix iRobot Roomba 690 wifi stopped working

Press both buttons on your Roomba and the light will be turned on.
When the light turns off, keep holding it until the light flashes again.
Now, hold the lower button for almost 2 seconds to turn on the Wi-Fi. A beep will be heard.
Put the Roomba on charging and remove it from there.
I hope it will start working.

How to Set Up Your Wi-Fi-Connected Roomba

The first window will appear, Welcome and you should select your country location.
Now, it will ask you to create an account.
Here you will select your preferably (Wi-Fi connected) Roomba,
Now, you will follow the steps to Set up your new Roomba device.
Confirm your Wi-Fi network.
Now, Click on your Wi-Fi settings and ensure you put right credentials.
Now, you can activate Roomba.
Success!

Frequently Asked Questions

Will A Roomba Work (Clean) Without WiFi?

Yes! Roomba can work to clean and operate according to the map designed for your home and it doesn’t need an internet connection.

To operate Roomba remotely, you need to have an iRobot app or Alexa which needs an internet connection.

How do I change my WiFi to 2.4 GHz?

Go to your mobile settings.
Now, click on Network and Internet > Wi-Fi.
Now, you will turn on your Wi-Fi and select 2.4 GHz.

How long does Roomba take to connect to Wi-Fi?

Roombas don’t take much time to connect to wi-fi but connection time may last up to 3 minutes. If your Roomba is still not connecting to your Network, there may not be the right frequency like 2.4 GHz or 5 GHz. So, you should follow the article above to correct the issues.

About Author

Mahnoor

Mahnoor has graduated from AI Security Specific Program at PIASS. She has a special interest in technology especially Automated gadgets and Automated Robots. She has also studied programming and Windows security.

She is now serving as Professor at PIASS teaching a major in AI. She has got herself into content gathering and now at smarthomehut, she often writes about Alexa programming skills and how different automated related devices and how tackle their various issues.

You can find her @

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