Roomba error 5 is supposed to mean there is trouble in the charging area or something is wrong with the Doc charging situation in iRobot. There may be some obstructive object or dust stuck in the Doc area or the battery. This issue may occur in the iRobot 500 series, 600 series, and 700 series.
Why does my Roomba keep saying charging error 5?
You must exactly find the issue which is causing the Roomba to say Charging Error 5.
- There may be some error in the Doc causing the battery charging issue.
- There may be some battery default but Doc is alright.
- There may be some faulty cables causing the issue.
We will discuss all of the above problems and relative solutions which will help you come out of the problem easily.
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Roomba Charging Error 5 | Causes and Fixes
1. Battery Doc and Terminal
First of all, I connect my Roomba robot directly with the PSU adapter without the involvement of Doc. I found out that my Roomba was working perfectly and there was definitely an error in the Doc.
You must check your Doc whether it is making contact with the battery because terminals may get bent which doesn’t make the connection.
Fix:
Clean up Doc Terminals and check for any obstructive thing causing the break in the connection.
- You can take isopropyl alcohol to wash the terminals.
- There may be some dust or dirt gathered around the metal terminals which don’t make the connection.
2. Clean up battery and Surface points to make a proper connection
- First of all, unscrew all the screws with the help of a screwdriver.
- Now. pull out the back cover of your Roomba device.
- Pull out the battery carefully.
- Now, clean its surface points with a clean cloth.
- Tighten up all the screws and put its cover back on your device.
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3. Roomba’s Electric Board issue
There are some issues that are only due to short circuits or consistent low voltage being provided to Roomba. There may be some contamination in the electric board or there may be some ceramic capacitors had soaked up some of the water. So, the board is not getting and decoding the voltage properly or the problem is due to the corrosion in the board.
Fix:
First, try to heat the electric board of Roomba for a few seconds to let the board dry up. You can do it by keeping it in the oven at an optimum temperature of 200 Degree which does not melt the electric board. The front sensor may get a bit more melting but it will not create any issue.
Put your Roomba back in the Roomba. Now, test run Roomba to check whether it is making normal noise (notification sound)
4. Change the Battery
Sometimes, Roomba batteries may get overheated due to their much use in a day and no rest is provided to them. They usually have a lifespan of 1-2 years which depends on the usage and care. If they have completed their maximum charging cycles, you can’t expect to feel some impairment in their performance and they also get warm
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Fix:
- First of all, you must ensure that you use genuine batteries which are recommended by Roomba and are compatible with the device.
- Never use fake batteries because they will impair performance and will damage the device as well.
- Change your batteries after the completion of their charging cycles.
- If you have an old battery, you can use that to check whether it works.
5. Remove Yellow Label
When you buy a new Roomba battery, there is a yellow label that is inserted in the compartment of the battery to avoid any connection with the metal terminals which evades any charging issues.
Fix:
You must ensure that you remove the yellow label before you install the battery which will help the battery points to make contact with the Roomba’s device contact points.
6. Battery Installation
If you have opened your Roomba device, then closed its cover and tightened the screws, you might have misplaced the correct position of seating of the battery.
Fix:
- Always tighten up all the screws to make sure the cover doesn’t get loose.
- Make sure that you check battery points are in contact with Roomba metal contacts.
- Check that there is no obstructive object within it.
7. Check the Charging cable
You must ensure that you are not using a charging cable. Because in electronic devices charging cable may be faulty which is inevitable. You can’t provide enough power to your device with the faulty charging cable.
Fix:
- Check that your charging cable is not cracked, melted, or burnt via short-circuit.
- If your charging cable is faulty, replace it immediately to unknown errors such as Error 17.
8. Spring Loaded Pads
They are attached under the contact points of your power base. Sometimes, they get loosed and they are unclean. So, they don’t make the connection with the Roomba which causes the battery not to be detected by Roomba. Even if they are not in the right position, Roomba does not detect the battery.
Fix:
A few drops of WD-40 or isopropyl alcohol will clean the contact points if they are unclean otherwise, you have to change the points or sprig breaks inside.
9. Restart Roomba
Most electronic devices work properly when they are restarted after any issue in them. Because, sometimes, there may be a software malfunction that is stopping the device to work properly.
For S and I series models
- First of all, press Clean and hold it for about 20 seconds until the white LED starts spinning wait for a few seconds.
- Now, let the Roomba turn on and check if it is working properly.
For the 700, 800, and 900 series
- First of all, press Clean and hold it for about 20 seconds until you hear a beep.
- Now, let the Roomba turn on and your device will be rebooted.
How to Reset a Roomba
If you are unable to get the solution from all the above-mentioned methods, you must try resetting your Roomba which will surely help you.
- First of all, hold on to Spot and Doc for almost 10 seconds until it gets off.
- Now, turn it back on without the cover.
- So, you will experience a bigger light without the cover.
(I have done this reset for my model 560 series but it is almost the same for other models as well.)
- You should leave the button when you hear a special beep.
- Now, your reset will be completed.
- Make sure that you keep the Roomba on the charging base for a little longer time.
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Contact Support
If you have tried all the approaches mentioned above and you are unable to find the solution, this indicates that the problem is in your device by the factory. You must contact the official support of Roomba.
They will surely guide you to the best and resolve your problem. Hopefully, You will get a new battery.
Related:
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About Author
Originally from Pakistan Azam, the Founder of smarthomehut.com has a keen interest in Audio products and has used multiple Audio and sound-related products with almost every version of the headphones and AirPods.
Azam has got a degree in Bachelors in Computer Science with a specialization in Home Automation and Security having experience of 3 years in automation, which has allowed him to guide people on what He has learned, observed, and analyzed to solve their problems with tech and automated gadgets.
He has done jobs in various companies across Pakistan i,e; Tech Resolver Ltd and Soft Care Ltd.
Now, He has been writing detailed information on every issue and every feature of headphones, Alexa (Echo devices), Home security devices AirPods, or earbuds and also reviewing them for 2 years.
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