Roomba Error 14 | 8 Steps To Fix - Smarthome Hut

Roomba Error 14 | 8 Steps To Fix

Roomba error 14
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Roomba is an Artificial Intelligence supportive device that performs well all around your home to get it cleaned. But, it may get into trouble, so it requires attention to address it technically. 

So, We will guide you about the following…

  • How do you know the cause of the Roomba Error? 
  • How will Error 14 be resolved?
  • What are preventive ways to keep Roomba away from possible damage?

What is Roomba Error 14?

Roomba Error 14 means that Roomba is unable to detect the Bin which may be due to the Bin is not installed correctly or the contact points of Bin are not being properly adjusted with Roomba or there being dust particles that have blocked the connection.

In Roomba 900 series, you will be notified to “Re-install the bin and press CLEAN to restart Roomba.”

In Roomba 600 and 800 Wi-Fi connected series, it says “Error One Four (1-4), Please open iRobot Home app for Help.”

How to Fix Roomba Error 14

Clean Roomba

Take out the dustbin from the Roomba device and check whether there is dust gathered in it or not. If there are debris particles, you need to clean the dustbin where a lot of dust could stuck.

Now, head over to the bin area. This empty room can store a lot of dust which is causing the connection blocked. You must clean this area as well before inserting the dustbin into Roomba.

You can pull out the dust remnants with your hand and you can also use a scissor to cut little hair which is stuck around the side brush on the backside of Roomba.

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  • To clean Roomba from the inside, you have to open its back cover carefully after unscrewing all the screws.
  • You can use compressed air to pull out all the dust from inside because after so many turns around the home leave dust particles inside Roomba.
  • Now, put back the Roomba cover in its place carefully and tighten all the screws.

Roomba vacuums are very efficient in their cleaning work and they are designed to clean each nook and corner of the room. If it is unable to clean, you can learn to Fix Roomba not cleaning all Rooms.

Reinstall the Bin Correctly

Roomba error 14 has all the concerns with the Bin, so if it is not installed correctly, you will face error 14 and Roomba won’t be able to run properly. 

Make sure that the Roomba bin is fitted perfectly and that its contact points are in touch with the Roomba.

  1. First of all, pull out the Roomba bin from the device.
  2. Now, put the bin back perfectly in its exact place.
  3. Make sure that Bin is not damaged and there is no problem with it. If you have seen any broken parts, you need to buy a new one from the Roomba store. But, you can also get a replaced Bin from Roomba if it is under warranty.

Clean up Battery’Surface Points

  • First of all, unscrew all the screws with the help of a screwdriver.
  • Now. pull out the back cover of your Roomba device.
  • Pull out the battery carefully.
  • Now, clean its surface points with a clean cloth.
  • Tighten up all the screws and put its cover back on your device.

Keep Roomba Software Updated

  • First of all, open your Roomba app.
  • Here you can see the ‘Update’ option will be opened for you.
  • Click on the Update option.
  • Make sure that your Roomba is on charge as it can take a bit of time to get the device updated.

You must keep your device’s firmware updated to ensure smooth performance and avoid any bugs.

Reboot Your Roomba

Most electronic devices work properly when they are restarted after any issue with them. Because, sometimes, there may be a software malfunction that is stopping the device to work properly.

For S and I series models

  • First of all, press Clean and hold it for about 20 seconds until the white LED starts spinning wait for a few seconds.
  • Now, let the Roomba turn on and check if it is working properly.

For the 700, 800, and 900 series 

  • First of all, press Clean and hold it for about 20 seconds until you hear a beep.
  • Now, let the Roomba turn on and your device will be rebooted.

Clean Cliff Sensors

Sometimes, your Roomba cliff sensors are not detecting the things around which may be due to faults in those sensors which ultimately allows the other installations like Bin in the device not to run smoothly. Here, you can follow the process below to rectify it.

  • First of all, remove the dustbin.
  • Now, remove the battery cover (4 screws).
  • You can remove the battery.
  • Remove the bumper trim (8 or 10 screws).
  • Check the sensor from the body of the Roomba using a flat-head screwdriver.
  • Carefully separate the clear portion of the sensor from the black portion of the sensor.
  • Cleaning-cliff-sensors-on-an-iRobot-Roomba
  • Wash and dry the clear portion of the sensor with a cotton swab.
  • Blow the dust out of the black portion of the sensor.
  • Reinstall the sensor (excessive force may be required).
  • Wiggle the sensor to ensure it has snapped into place fully.
  • Repeat for other sensors.
  • You should now reassemble the Roomba.

Due to UNcleaned Cliff Sensors, Roomba Error 6 arises when Roomba goes to a location where there is dark light. It will interpret dark colors as potential drop-off risks.

Reset Roomba

If you are unable to get the solution from all the above-mentioned methods, you must try resetting your Roomba which will surely help you.

  • First of all, hold on to Spot and Doc for almost 10 seconds until it gets off.
  • Now, turn it back on without the cover.
  • Now, you will experience a bigger light without the cover.

(I have done this reset for my model 560 series but it is almost the same for other models as well.)

  • You should leave the button when you hear a special beep.
  • Now, your reset will be completed.
  • Make sure that you keep the Roomba on the charging base for a little longer time.

Contact Support

If you have tried all the approaches mentioned above and you are unable to find the solution, this indicates that the problem is in your device by the factory. You must contact the official support of Roomba. 

They will surely guide you to the best and resolve your problem. Hopefully, You will get a new battery.

How do I put my Roomba in diagnostic mode?

Basically, you hold a spot on Press and Clean either 3 times (for Auto advanced mode) or 6 times. Roomba will give you Ascending and Descending beeps after which you can release the button and Roomba will be in Diagnostic Mode.

  • Now, you press every button to check dark lightning on the device. So, it will give green light to make sure the test is passed.
  • Then you lift up the bumper to check whether it senses and Roomba will give you a green signal.
  • Now, you can go with the Wheel Drop test and check if Roomba passes it. Wheel Sensors Errors, particularly the one which says that wheels are stuck. It still creates errors even after you clean them. Usually, one wheel either right or left gets stuck causing Roomba to stop performing.
  • Then test the side brush and its vacuum.

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How do I clean my Roomba dustbin sensor?

You should clean bin sensors regularly to get the full performance out of your Roomba. You can use a Soft cloth or Dry  Microfiber cloth.

Sensors on the both left and right sides of the bin area. You can wipe the inner and outer sensors ports with that cloth.

Does rebooting Roomba delete everything?

Usually, a soft reset is done which doesn’t delete your logins, your password, or the map area saved in the app.

But, a hard reset is necessary when the device enters into some technical problem that needs a refresh device again, and this hard reset deletes everything.

Where is the full bin sensor on Roomba?

When you remove the bin from Roomba and keep it aside, you will notice rectangular sensors on each side of the bin area when the bin rests.

Why does my Roomba keep saying empty the bin when it’s empty?

This usually happens when you don’t clean the bin sensors completely or sensors ports are not cleaned well which considers the bin is not empty yet.

So, clean the sensors and their ports and you may reboot your Roomba to avoid any errors.

What can I do with an old Roomba?

You can sell your old iRobot Roomba or you can also get a credit for your old Roomba to purchase a new one.


About Author

Muhammad Azam

Originally from Pakistan Azam, the Founder of <a href="" rel="noopener"><strong> </strong></a>has a keen interest in Audio products and has used multiple Audio and sound-related products with almost every version of the headphones and AirPods. Azam has got a <strong>degree in Bachelors in Computer Science</strong> with a specialization in Home Automation and Security having experience of <strong>3 years</strong> in automation, which has allowed him to guide people on what He has learned, observed, and analyzed to solve their problems with tech and automated gadgets. He has done jobs in various companies across Pakistan i,e; <strong>Tech Resolver Ltd</strong> and <strong>Soft Care Ltd</strong>. Now, He has been writing detailed information on every issue and every feature of headphones, Alexa (Echo devices), Home security devices AirPods, or earbuds and also reviewing them for 2 years. You can find him @ <a href="" rel="noopener">Facebook</a> <a href="" rel="noopener">Instagram</a> <a href="" rel="noopener">Twitter</a> More Info <a href="" rel="noopener">About Smarthomehut</a>

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