Alexa has different light symbols indicating distinct meanings. These lights are only sometimes easy to understand. If you’ve noticed a red ring on your Alexa device, It could be something seriously affected in your Alexa device which must be troubleshot immediately.
If you see a red light on your device, it’s not ready to receive your commands. Because, if it takes your command, it means that Alexa is active and it shows Blue light.
But, don’t panic! This article will explain why the red ring appears and how to fix it.
There can be several reasons why your Alexa device is showing a red ring. Here are some of the most common causes:
Key Solution Points:
Echo Dot (3rd Gen, 2018 release)
Features: Smart speaker with Alexa – Charcoal
How To Fix Alexa Having a Red Ring?
The easiest way to turn off the red light on your Echo Dot is to push the button with the circle and line through it. This is the button that disables the microphone. Because Alexa stops listening to you which it expresses to you in the form of a red ring.
When it’s red, the microphone is disabled. Pushing this button again will enable the microphone, and the red light will turn off.
However, there’s one caveat to this. Sometimes, the red light may not be working correctly, even though the microphone is enabled or disabled. In such cases, try talking to the device and see if it recognizes your voice. This will tell you whether the microphone is working or not, regardless of the light.
Restart Your Echo Device
If you enable the microphone, but the red light stays on, there may be a glitch or malfunction with the software or hardware. To fix this, unplug the Echo Dot from the wall and leave it unplugged for 30 seconds or longer. This will restart the device and drain any power from it, which may solve the problem. Restarting also fixes Alexa being unresponsive.
Reset Your Amazon Echo
Resetting your Alexa device will refresh it enabling it to remove unknown glitches and allow the device to run smoothly. You can reset your Echo from the Alexa app on your mobile device.
You will see an orange light blinking on your Echo, indicating that the device has been reset.
Reset Through Alexa Button
- You will find a reset button on the base of your Echo device.
- Now, you need to reset the device which also requires registering it with your Amazon account.
- When your press the reset button, it will first turn orange and then Blue. It will turn off completely and then turn on.
- When the device is turned orange, it is in setup mode. At this point, you have to connect it to your Wi-Fi.
- You have to register the device with your Amazon account.
It will now completely reset your device.
Wi-Fi Connection Issue
Another common reason for a red ring on Alexa is a Wi-Fi connection issue. If your Alexa device is not connected to the internet, it won’t be able to perform any tasks, and the ring will turn red. To fix this issue, make sure your Alexa device is connected to a stable Wi-Fi network. You can also try restarting your Wi-Fi router and Alexa device to see if that helps.
Update Alexa Software
You must check your Alexa software from the store. It may have gone outdated which is causing the issues. You can check for Alexa updates if there is an update available, you need to do it immediately and check after it. I hope that updating the firmware will resolve the problem.
Power Supply Problem
A power supply problem can also cause a red ring on Alexa. If your Alexa device is not getting enough power, it won’t be able to function correctly, and the ring will turn red. To fix this issue, make sure your Alexa device is properly plugged in and the power adapter is working correctly.
Outdated software may harm your device or catch viruses from the internet resources which ultimately damages the device and cause issues such as Radio station doesn’t work and Red light etc. So, make sure that you keep your Alexa updated.
Update your device in 3 steps.
Red Light on an Echo Show
If you have an Echo Show instead of an Echo Dot, there is a possibility of red light instead of a ring which could show up due to the same issues as discussed above. It basically affects its camera, so you are unable to watch a video. These problems are resolved by the same troubleshooting procedures as follows:
Red Light What it means:
- The solid red light shows when the microphone on/off button is pressed. That means the device microphone is disconnected and Alexa is not listening. Press it again to enable your microphone.
- A red light bar on Echo devices with a camera means that your video will not be shared.
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Frequently Asked Questions
What do Alexa colors mean?
- The red light means the microphone is turned off.
- Blue light means that Alexa is active and responding to voice commands.
- Yellow is a message or notification alert.
- Purple Light means that ‘Do not Disturb’ mode is enabled.
- The White light means volume changes in the Alexa device.
Can a red ring on my Alexa indicate a low battery?
No, a red ring on your Alexa device typically indicates a connectivity issue or a problem with the device itself. If your Alexa device is running low on battery, you will see a yellow ring instead.
What if resetting my Alexa device doesn’t fix the red ring?
A: If resetting your Alexa device and checking your internet connection does not fix the red ring, you may need to contact Amazon customer support for further assistance. They may be able to help you diagnose and resolve the issue.
Can the red ring on my Alexa be related to my Alexa app?
Yes, a red ring on your Alexa device may be related to issues with the Alexa app on your smartphone or tablet. Try force-closing the app and restarting it, or reinstalling the app altogether. If the issue persists, contact Amazon customer support for further assistance.
Originally from Pakistan, being a young lad in Tech industry, Hamza has a keen interest in PC games, and Windows OS Security Systems. He loves technology and Alexa products and he has used multiple automated gadgets at home, with almost every version of the Echo and Rumbas especially.
He is recently studying advanced AI and Machine Learning at ITU Pakistan. Now, He has also involved himself in Aurdino products to study advanced Robotics. His degree is Bachelor’s in Computer Science but his Specialization has taken him to a higher positions at various job positions.
Now, He writes detailed information on every issue and feature of Alexa, Echo, and other smart and automated gadgets and also reviews them according to my use and personal utility experience.
Hamza has been providing people with different troubleshoots related to robotics, and AI since 2020 and He has attached himself with smarthomehut in 2022
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