Eufy Robovac Troubleshooting - Smarthome Hut

Eufy Robovac Troubleshooting

Eufy Robovac Troubleshooting
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In this comprehensive guide, we will delve into common issues that users may encounter with their Eufy Robovac and provide practical solutions to get your robotic cleaner back on track.

Whether it’s a problem with navigation, connectivity, or cleaning performance, we’ve got you covered. Therefore, it’s important for you to understand troubleshooting which will help you to resolve common issues with your Eufy vacuum.

Common Issues:

  • Eufy RoboVac Cannot Power On
  • Eufy Robovac not charging
  • Eufy Robovac battery issues
  • Water Does Not Come Out in Eufy Hybrid
  • Suction fan stuck
  • Network connection issues
  • Eufy RoboVac Beeping Error
  • Eufy RoboVac Stops for No Reason

eufy BoostIQ RoboVac 11S MAX

Super-Thin, 2000Pa Super-Strong Suction, Quiet

eufy BoostIQ RoboVac 11S MAX

How To Fix Eufy Robovac Not Working | Troubleshooting Guide

Eufy RoboVac Cannot Power On

  • First, turn your Eufy on the backside.
  • Flip the red switch quickly 6 times.
Eufy RoboVac Cannot Power On
  • Now, shake your Eufy to dislodge any dirt in it.
  • Place it on the charging vase to check the power.
  • It will beep and turn on its lights.
  • The orange light indicates charging and blue indicates Fully charged.

Battery Issues in Eufy

You must check the following causes in case of battery issues in Eufy.

Unclean Contact points:

If RoboVac contact points are dirty, they will not allow the powering connection between the battery and the base.

Power Outlet:

You must check your power outlet if it’s faulty, it might be causing issues with your Eufy. I recommend you change the power outlet.

Outdated Firmware:

If your Eufy RoboVac software is not updated, it may cause issues. You can check your app to update Eufy software.

Check Battery:

Every battery has its specific life span after which it needs to be changed. You must check your battery and replace it if needed.

Network connection issues

If you’re encountering connectivity issues or simply need to establish a new Wi-Fi connection, follow these simple steps for a seamless reset.

  • First, Locate the Power Button
  • Press and Hold the Power Button for about 10 seconds.
  • Listen for the Confirmation Beep:
  • The beep indicates that the Wi-Fi reset procedure has been successfully triggered.
  • Upon successful Wi-Fi reset, the Wi-Fi status light on your EUFY RoboVac 15C Max will begin to flash slowly in a blue color. 
  • Once you observe the slow blue flashing of the Wi-Fi status light, you can release the power button. This action confirms that the Wi-Fi reset process has been completed.
  • Now, Reconnect to Wi-Fi
Network connection issues on Eufy

After resetting the Wi-Fi on your EUFY RoboVac 15C Max, proceed to connect Eufy to your Wi-Fi network

  1. Always Connect to a 2.4 GHz Wi-Fi frequency band
  2. Put correct login credentials.
  3. Deactivate your phone’s VPN

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If you are facing any issues in connecting Eufy to your home wi-fi network, you can follow this article.

Water Does Not Come Out in Eufy Hybrid

  • Please wet the mop cloth first.
  • Make sure that the water tank and mop cloth are properly installed.
  • I recommend you fill the water tank.
  • Make sure that the mopping system is turned on in the app.
  • When RoboVac is on standby or charging status, water levels cannot be adjusted via the app.
Water Does Not Come Out in Eufy Hybrid

Eufy RoboVac Red Beeping Error

If you find your robot cleaner displaying the red beeping error, the first step is to inspect the brushes and ensure there are no obstructions hindering their movement.

Clear any debris that might be causing the issue. If the brushes are free of any blockages and the error persists, the problem may lie with the battery.

Flip your RoboVac and locate the sticker on the back, which provides essential information about your device. Note down the battery model for the next steps.

Purchase a Compatible Battery:

Make sure it is compatible with your specific robot cleaner model. Opt for a battery with a capacity equal to or greater than the original one to maintain optimal performance.

Before replacing the battery, remember to turn off your robot cleaner.

Follow the steps to install battery.

  1. Remove the old battery from its compartment.
  2. Insert the new battery into the designated slot.
  3. Ensure the battery is securely in place before proceeding.

Eufy Robovac suction fan stuck 3 beeps

The suction fan is a vital component responsible for efficient cleaning, and when it gets stuck, the Robovac is unable to perform its intended function.

Start by checking the filter. Over time, the filter can become clogged, obstructing the suction fan’s operation. By replacing the filter, you may be able to eliminate the “suction fan stuck” error and get your Robovac back up and running.

To implement this fix, follow the steps outlined below:

  • Turn off your Eufy Robovac 11S Max and ensure it is disconnected from the power source.
  • Locate the filter compartment, which is typically positioned on the side or underneath the Robovac. Open it to access the filter.
  • Carefully remove the existing filter from its designated spot. Take note of any debris or excessive dust accumulation.
  • If the filter appears heavily clogged or damaged, it is recommended to replace it with a new one. Refer to your Robovac’s user manual or contact Eufy customer support to obtain the correct filter for your model.
  • Once you have the new filter, insert it securely into the filter compartment, ensuring it fits snugly and without any obstructions.
  • Close the filter compartment securely.
  • Plug your Robovac back into the power source and turn it on.
Robovac 11S Max suction fan

Eufy Robovac 11 Error 4

Robot Vacuums not picking up debris

Identifying the Problem

If your robot vacuum is suddenly not collecting as much dirt and the bin remains empty, and you notice that the brush or rollers on the bottom lack power, you are likely facing a weak brush motor issue. Fortunately, there’s a straightforward solution to resolve this problem.

Address the Weak Brush Motor

There is one simple and often overlooked fix that can make a significant difference: lubricating the motor with oil.

Steps to Fix the Weak Brush Motor

Disassembly: Begin by carefully taking apart your robot vacuum. This process may differ depending on the model you own, so refer to the manufacturer’s instructions or online resources for guidance.

Locating the Motor: Once you have disassembled the vacuum, locate the brush motor. It is usually found on the bottom side of the device.

Applying Oil: Using a suitable lubricating oil, apply a few drops directly onto the motor. Ensure that the oil reaches the moving parts of the motor for effective lubrication.

Optional Step: For enhanced penetration of the oil, you can use compressed air to blow it into the motor or allow the vacuum’s normal operation to work the oil into the motor naturally.

4 beeps / Stuck Roller Brush

Eufy remote control doesn’t work?

  • Make sure the power switch of RoboVac is in the “I” position.
  • Make sure that your remote control batteries are charged.

Why is RoboVac making a strange noise while in use?

1. Clean brushes and remove any debris stuck.

2. Remove the rolling brush and brush guard and run RoboVac to see if the noise continues.

Eufy RoboVac 25C Stops for No Reason

EUFY vacuum stop charging?

  • Check if the white indicator on the charging base/auto-empty station lights up.
  • If not, try reconnecting the AC adapter to the charging base/auto-empty station and the other side to another wall outlet. 
  • f it still doesn’t light up, please contact Eufy customer support to replace the charging base/auto-empty station.


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About Author


Mahnoor has graduated from <strong>AI Security Specific</strong> Program at PIASS. She has a special interest in technology especially Automated gadgets and Automated Robots. She has also studied programming and Windows security. She is now serving as Professor at PIASS teaching a major in AI. She has got herself into content gathering and now at <a href="" target="_blank" rel="noopener">smarthomehut</a>, she often writes about Alexa programming skills and how different automated related devices and how tackle their various issues. You can find her @ <ol> <li><a href="" target="_blank" rel="noopener">Facebook</a></li> <li><a href="" target="_blank" rel="noopener">Soundcloud</a></li> </ol> More Info <a href="" target="_blank" rel="noopener">About Smarthomehut</a>

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